Organic Polymer Imprint Colors
FOR YOUR SAFETY AND PROTECTION, PyroGraphics' imprinting is
lead and cadmium free. Our standard Organic Polymer imprints, used
on our precision spot color and 4-Color Perfect system, match PMS
colors, are lead & cadmium free and are very brilliant even on
colored items. They are microwave safe with good (top rack)
residential dishwasher resistance on glass & ceramic items. Plastic
and Stainless Steel items are recommended for hand washing only.
Metallic items cannot be micro-waved. NOTE: High Temperature
"sanitation" cycles will shorten the life of any lead-free ink.
Organic Polymer imprints meet California Proposition 65 requirements
without warning stickers.
Commercial Dishwasher Ink:
Certain items are available with lead and
cadmium free commercial dishwasher resistant imprints. Commercial
dishwasher imprints are available in limited colors and may have a
semi-gloss finish. Please contact us for information.
Complaints or requests for corrections must be made
within 14 days after order ships.
Canceled orders will be subject to all charges incurred prior to
cancellation, including restocking fees.
We make every effort to deliver your order when you need it! Please
indicate event dates on orders with critical deadlines.
Standard Over & Under quantity: 36pcs: 4 pcs.
72pcs: 6pcs. 144pcs: 12pcs. 288pcs. or more: 5.
Orders specified as "No Overs" may be shipped
short the amount listed above.
All orders are FOB PyroGraphics, West Des Moines, IA 50265. Carrier is
determined at the time the order is placed. Orders are palletized and
shipped via Motor Freight whenever possible.
Orders shipped UPS or other parcel shipping services are repackaged to
avoid breakage at a cost of 10.00 to 11.25 (g) depending on the item
and ship to location. Please call for additional information.
Customers can request that shipping be charged to a 3rd Party account
number at no additional charge. Repackaging charges will be
applied to the invoice. Customer arranged freight trucks will
incur a $50.00 administration free.
Multiple Address Shipments
Multiple address shipments are charged 8.75 (g)
for each additional address.
Rush charges, if applicable, are determined at the time the order is
placed and depend upon current work load,
quantity ordered and delivery date requested.
Individual packaging is available for many of the items in our catalog.
Click to go to our packaging page.
All returns must have written factory
authorization prior to shipping.
Than Minimum Orders
Less than minimum quantities are available for many items in our
catalog. Please inquire as to availability and pricing.
Preproduction Proofs/Virtual Proofs
Preproduction proof charges are listed with the set-up
charge next to the item on our website. Faxed or E-mailed proofs are
provided at no charge on all orders. Virtual proofs are provided at
nominal cost. Please contact our customer service department for
costs and details.
Quality of Ceramic and Glass Items
Due to the inherent properties of ceramic and glassware,
slight imperfections and variations in surface quality and
color may occur. These imperfections will not be considered
cause for rejection.
Due to size and shape variations (height and roundness), exact
location and straightness of imprints may vary by as much as 1/16ï¿½.
Although we make every effort to compensate, such variation is not
cause for rejection.
Reorder Set-ups will be incurred on orders over 12 months old.
Pricing will vary depending on the art, please call for more
All sizes and capacity are approximate and may vary.
Trademarks and Logos
All trademarks, logos and copy shown in the catalog are strictly for
illustrative purposes only, and do not suggest that they are available
to any purchaser without the express permission of the owner of the
trademarked or copyrighted art, copy or verbiage. PyroGraphics accepts
artwork as being submitted in full compliance with all intellectual
property laws. All customers agree that by submitting material for use
in producing orders, all art and copy materials are in compliance with
these laws and PyroGraphics cannot be held liable for any violations.
All New Customers are required to
submit Credit Card information as payment before the Order will
be released to Production. As soon as the Sales order is
generated, that Credit Card will be charged immediately, which
will also include the shipping costs. Because the order is paid
up front, we'll Ship Exact quantities only. Failure of sending
the Credit Card will result in the Order being placed on HOLD,
and will not be released until the Card has cleared our
Credit can be established for Net 30
terms, provided credit history is satisfactory.
Our multi-color registration is EXCELLENT. We accomplish this without
the use of decals or transfers. Orders produced with our exclusive
Pyro-Precise multicolor system are registered within 1/64" or less.
Success requires communication, cooperation, and a good faith effort
by all parties. PyroGraphics strives for success and prosperity in all
our business and personal relationship
Standard production is 12 working days. Rush service is available,
please let us know your requirements. We will make every effort to
deliver your order when you need it! Please indicate event dates on
orders with critical deadlines. Lead time, after paper proof
approval, for a Pre-Production Proof is 7 working days.